FAQ's



How much do furniture removalists charge?

That depends on how far you're moving and the level of service you need. Some moving companies charge by the hour and some also give a set price.


How long in advance should I book a furniture removalist?

As soon as you know you'll be moving. The earlier you book, the better your chances of moving on the day you prefer.


How long will my furniture take to get to the destination?

Local moves usually happen on one day. If you're moving interstate or moving overseas, transit times depend on your destination, freight method, volume and availability.


What size furniture removal truck do I need for my move?

Australia's Best Furniture Removalists use a number of different vehicles to be sure you get the right furniture truck for your job.


Is it ok if I pack my own boxes?

You can pack your own boxes but that might mean you are not covered for breakages. Check with your furniture removalist and insurance before you begin.


Will my furniture get dirty when moving?

Australia's Best Furniture Removalist will cover your furniture with a thick pad to protect your furniture to keep it clean.


What happens with my home appliances?

Australia's Best Furniture Removals will treat appliances with special care and attention. To maximise protection, lock doors and remove or secure moving parts.


Are the removalists experienced?

Our staff are trained to be professional removalists to handle all types of furniture with care.


Do the removalists take breaks?

It depends if the job is a big move, the removalists might stop the clock for half hour and take a break so you will not be paying for the time they sit down to eat.


What types of payments do you accept?

We accept either cash or credit card payments at the end of the job.


Is there a cancellation fee?

No. There is no cancellation fee, as long as you cancel before the day of the move.


Do you dismantle furniture if needed?

Yes. We can dismantle your beds, tables or any other types of furniture if necessary.


Do the removalists speak fluent english?

Yes. All our staff are Australian born and speak fluent english which makes the communication a lot easier.


Do I need to empty my drawers and wardrobe before moving day?

Clothing and other items should be removed and packed separately to your furniture, crockery etc..


Do the removalists work even if it is raining?

It all depends if the customer does not mind the furniture getting wet when loading/unloading the truck.


Are the rates the same every day of the week?

The rates are the same from Monday to Saturday. Sunday rates are different.